Hospitality

SPECIFICATIONS

• Greet customers and present menus
• Take and process orders accurately and efficiently
• Provide excellent customer service and address customer complaints
• Set tables, serve food and drinks, and clear tables
• Maintain a clean and organized dining area
• Ensure all food and drink items are accurately priced and recorded
• Operate point-of-sale (POS) system and handle cash and credit card transactions
• Keep updated on menu offerings and promotions
• Prepare tables for special events or functions
• Collaborate with kitchen staff and communicate customer requests and special dietary needs
• Follow food safety and hygiene regulations
• Attend to customer needs and refill drinks as necessary
• Perform light cleaning duties and assist with dishwashing as needed
• Report any supply or equipment needs to management.

REQUIREMENTS

• Excellent customer service skills
• Ability to work in a fast-paced environment
• Good communication and interpersonal skills
• Ability to work on a team
• Ability to multitask and prioritize tasks effectively
• Good organizational and time management skills
• Ability to follow hygiene and safety guidelines
• Basic math skills for handling cash transactions and making change
• Ability to lift and carry heavy trays and other items as needed
• Flexibility to work different shifts, including weekends and holidays
• Prior experience as a waiter/waitress is a plus but not required.