• Prior experience in customer service or a related field
  • Excellent verbal and written communication skills
  • Active listening and problem-solving abilities
  • Ability to handle customer complaints and difficult situations with tact and diplomacy
  • Strong organizational and time-management skills
  • Knowledge of company products or services
  • Ability to use customer service software, including CRMs and chatbots
  • Basic math skills for handling payments, refunds, and discounts
  • Positive attitude and willingness to help customers in any way possible
  • Ability to work well with a diverse group of people, including customers, clients, and coworkers
  • Ability to handle a high volume of calls or messages and to multitask effectively
  • Willingness to work flexible hours, including weekends and holidays
  • Ability to follow company policies and procedures for customer service.
Job Type: Full Time
Job Location: Qatar

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